These Terms of Service ("Terms") govern your use of the Ritehaul Logistics website at ritehaul.com (the "Site") and any quote requests or other inquiries you submit through it. The Site is operated by Ritehaul Logistics, LLC ("Ritehaul," "we," "us," or "our"). By using the Site, you agree to these Terms.
These Terms are provided for transparency and are not legal advice. If you have questions about how they apply to your business, consult an attorney.
What this Site is for
The Site exists to describe Ritehaul's services and to let prospective customers request a price quote for:
- Drayage — container moves to and from Port Miami, Port Everglades, the Port of Palm Beach, and connecting rail ramps with delivery throughout Florida.
- Transloading — moving freight between ocean containers and domestic trailers.
- Warehousing — short- and long-term storage, inventory management, and fulfillment in South Florida.
Quote requests are not contracts
Submitting our quote form does not create a contract or a binding shipping arrangement. A quote is provided in response to your request and reflects pricing and availability at the time the quote is issued. Any actual transportation, transloading, or warehousing services are governed by a separate, signed rate agreement, customer setup packet, bill of lading, and/or warehouse receipt between you and Ritehaul. In the event of a conflict between those documents and these Terms, those documents control as to the services they cover.
No guarantee of availability or transit time
Ritehaul makes reasonable efforts to provide accurate information, responsive service, and on-time performance, but we do not guarantee any specific transit time, pickup time, delivery time, equipment availability, capacity, or rate quotation through the Site. Port congestion, weather, customs clearance, terminal hours, equipment shortages, and other factors outside our control can affect timing.
Your responsibilities
When you use the Site, you agree:
- To provide accurate information when you submit a quote request or other form;
- Not to use the Site or our forms for any unlawful purpose, including spam, fraud, harassment, or attempting to overload or interfere with our systems;
- Not to attempt to access any non-public part of the Site or any system that supports it; and
- That you are at least 18 years old and authorized to make shipping inquiries on behalf of any company you list.
Intellectual property
The Site and its content — including text, graphics, logos, the "Ritehaul" name and trade dress, photographs, and software — are owned by Ritehaul or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. You may view and share Site content for personal and internal business use, but you may not copy, modify, or redistribute it for commercial purposes without our written permission.
Third-party links
The Site may link to third-party websites — for example, a driver-application portal or social media profiles. We do not control those sites and are not responsible for their content, availability, or privacy practices. Following a third-party link is at your own risk.
Disclaimer of warranties
The Site and the information on it are provided "as is" and "as available," without warranties of any kind, whether express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. Quoted rates and lane information are estimates only and may change without notice until they are confirmed in writing.
Limitation of liability
To the fullest extent permitted by law, Ritehaul, its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including without limitation lost profits, lost revenue, lost goodwill, or business interruption — arising out of or related to your use of the Site, even if we have been advised of the possibility of such damages.
Ritehaul's aggregate liability arising out of or related to your use of the Site (as opposed to actual transportation, transloading, or warehousing services performed under a separate agreement) will not exceed one hundred U.S. dollars ($100). This limit does not apply to liability that cannot be limited by applicable law.
Liability for actual transportation, transloading, or warehousing services is governed by the separate written contract, bill of lading, warehouse receipt, and/or applicable federal regulations covering those services — not by these Terms.
Indemnification
You agree to defend, indemnify, and hold harmless Ritehaul and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of any third party.
Governing law and venue
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or your use of the Site will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.
Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page tells you when the most recent change was made. Continued use of the Site after a change means you accept the updated Terms.
Contact us
If you have a question about these Terms, please contact us:
- Ritehaul Logistics, LLC
- 6355 NW 36th Street, Suite 508, Miami, FL 33166, USA
- Email: Compliance@ritehaul.com
- Phone: (800) 927-5819
See also our Privacy Policy.